Get in Touch With Us

If something on this site has caught your attention — a question about how we review and rank online casinos, a correction you'd like us to look at, or a concern about gambling-related content — this is the right place. Below you'll find how to reach us, what to include, and what to expect in return.

How to Contact Our Team

Email is the most direct way to reach us. Every message is read by a real person, and we aim to reply within two working days. When you write, a short description of your reason for getting in touch helps us route your message to the right person and get back to you faster.

Please email us at [email protected]

We do not operate a live chat function on this page, and we do not use automated replies as a substitute for a genuine response. If you send a message, a member of the team will follow up.

What You Can Write to Us About

There is no wrong reason to get in touch. These are the enquiries we receive most often:

• Content questions — If you are unsure how we arrived at an editorial rating, what criteria we used to rank a casino, or how a particular bonus term works, ask us and we will explain our reasoning.
• Accuracy and corrections — Bonus amounts, wagering requirements and casino terms change frequently. If you have spotted something that looks out of date or incorrect, please flag it. We take accuracy seriously and investigate every report.
• Responsible gambling concerns — If gambling is affecting you or someone close to you, mention it in your message. We will point you toward appropriate support services without delay. You can also read about regulated casino options and player protections elsewhere on this site.
• Reader feedback and content suggestions — Have a casino or topic you would like us to cover? We read all suggestions, even if we cannot act on every one.
• Partnership and editorial enquiries — If you represent a brand or organisation and want to discuss how we work together, introduce yourself and outline what you have in mind. We assess all commercial relationships independently — they do not influence editorial rankings.
• Technical issues — Broken links, pages that will not load, or anything else that looks like a site problem — let us know and we will look into it.

What Happens After You Email Us

Once your message arrives, it is logged and assigned to the appropriate team member. Our target response window is two working days. During periods of high volume it may take slightly longer, but we will always follow up — we do not leave messages unanswered.

If your enquiry involves a factual correction, we will investigate and update the relevant page if the information warrants it. Where we make a meaningful change based on reader feedback, we note the update on the page itself.

Responsible Gambling — Getting Help

This site covers real-money online casinos available to residents of the United States. Gambling carries financial risk, and outcomes are never guaranteed. If you are concerned about your own gambling or that of someone you know, the following organisations offer free, confidential support:

• National Council on Problem Gambling (NCPG) — Helpline: 1-800-522-4700, available 24 hours a day, seven days a week. Text and chat options are also available at ncpgambling.org.
• Gamblers Anonymous — Peer support meetings and online resources at gamblersanonymous.org.
• State-level resources — Most US states with regulated online gambling provide their own self-exclusion programmes and helpline numbers. Check your state gaming authority's website for local contacts.

Licensed online casinos operating legally in the US are required to offer responsible gambling tools including deposit limits, session time reminders and self-exclusion options. If a site you are using does not provide these, contact us and we will note it in our review process.

A Note on How We Work

civilwarscholars.com is an independent comparison site. We research, review and rank online casinos available to US players based on factors including payout rates, licensing, payment options, game range and bonus conditions. We may earn commission when a reader follows a link and registers with a casino — this is disclosed on each relevant page. Commercial relationships do not determine our rankings or editorial positions.

Our reviews are based on desk research and verification of publicly available information. We do not claim to have deposited or played at every casino we assess, and we update our content when terms or ratings change.

We appreciate readers who hold us to those standards. If something we have published does not match that description, tell us.

Before You Write — Quick Answers

If your question is not answered by the site's existing content, email us. We look forward to hearing from you.